Travel Services

CTA Central Travel Accounts

For more information regarding the Central Travel Accounts, please contact Travel Services

What is a Central Travel Account (CTA)?

The CTA is a ghost (card-less) account with internet-based reconciliation via JP Morgan Chase (JPMC). The account is set up for departments to use when purchasing air, rail, and bus fare. 

What are the Benefits of using a CTA?

Departmental Benefits:

  • Allows departments to purchase air, rail and bus fares without having to seek reimbursement for individuals.
  • Centralizes the booking process within a department, which leads to more efficient and easy reconciliation.
  • Budgets are charged directly during the reconciliation process.
  • WSU is in control of the ticket prior to the trip, which provides easier management of changes to itinerary.

Travelers Benefits: Personal resources do not have to be used for purchases. Payments prior to a trip are considered an advance per the State and are not allowed more than 30 days prior to the start of the trip. If using personal resources, the reimbursement cannot be processed outside of that time frame as specified in the SAAM policy (10.80.60).

How to Get a CTA Account?

Departments must apply for a CTA using a memo to Travel Services containing the following information:

  • Department Name
  • Department Organization Number
  • Department Phone Number
  • Department Address
  • Contact Person
  • Contact Person's Phone Number
  • Default Budget Coding

Department is also responsible to attend training on how to reconcile a CTA Account. Training is provided monthly. Contact HRS to schedule.

For a sample memo click here.

Guidelines for Using CTA Accounts

Who is authorized to use a CTA account?

Department personnel authorized by their college/department are allowed to use the CTA.

Prohibited Transactions

Any transaction other than air, rail, or bus fare.

Reconciliation and Log-Sheets

Departments are required to reconcile all transactions online and maintain a log of all transactions made using a CTA account.

To access the online platform, visit the following link:

Department Responsibilities

  • Ensure purchases are compliant with WSU Business Policies and Procedures.
  • Notify Travel Services if there is a change in the primary contact.
  • Maintain log sheet and supporting documents for all transactions associated with the purchases made on the CTA, as well as authorized users.
  • Timely on-line reconciliation.


The following forms are in PDF format and require: Adobe Acrobat Reader - Download

CTA Log Sheet PDF format 53KB 1 Page BPPM 95.04.4
Sample Memo PDF format 35KB 1 Page
Travel Services, PO Box 641025, Washington State University, Pullman WA 99164-1025, 509-335-8074, Contact Us